Our normal hours of operation are:

Monday – Friday 9:00am – 9:00pm EST

We also offer 24 hour emergency after hours support,
including weekends and holidays as well.
(**Please note that after hours support will be billed
at the emergency support rate**)

Office Phone: +1.401.821.1420

If you are looking for Instant Support by a Remote Service
Technician, please visit our Instant Support Site at
http://www.InstantSupportSite.com

Through the InstantSupportSite, we bill at a flat rate of only
$50 USD per issue and you will receive a dedicated technician
for up to 2 hours to address your issue.